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According to this site, the Jeweler can, besides removing and combining gems, also add new sockets to existing items.
I just acquired the Jeweler, but I can see no such option in his menus.
Do I have to upgrade him to a certain level to unlock the skill?
Diablo III Base Game
According to Blizzard, the Artisan cannot add sockets, and the game guide is erroneous (to be updated in the future):
Artisans cannot add sockets to items. That information about the jeweler in the game guide of our website is erroneous and we’re in the process of updating it.
Socketing was a feature that was in the game very early on, but ultimately it didn’t end up enhancing the play experience as we had hoped.
Diablo III Base Game
According to Blizzard, the Artisan cannot add sockets, and the game guide is erroneous (to be updated in the future):
Artisans cannot add sockets to items. That information about the jeweler in the game guide of our website is erroneous and we’re in the process of updating it.
Socketing was a feature that was in the game very early on, but ultimately it didn’t end up enhancing the play experience as we had hoped.